2023 Holiday Sale: FAQ

 

To View All Holiday 2023 Deals, Click Here.

    Exclusions:

      • All coupons and promotions - not valid on 25 Days of State Daily Deals or Thanksgiving, Black Friday / Cyber Monday Weekend Deals.
      • Discounts cannot be combined
      • Discounts cannot be applied towards Clearance/Warehouse Deals items 
      • Any products purchased previously to the 2023 Holiday Sale will not be honored for the sale price.
      • Holiday Sales are available exclusively online through StateBicycle.com, StateBicycle.co.uk, and StateBicycle.eu or at the discretion of Authorized Retail Partners
      • Orders financed Bread or Split-Pay programs may not eligible for any promotions.
      • BOGO Deals and Other Discounts  are not valid on 3rd Party Items (ie Thousand Helmets , Wolftooth, and Hand Up Products", and "Mystery Bike" items.)
      • FREE SHIPPING PROMOS only apply to the Continental (Lower 48) United States and can not be retroactively applied.
      • Daily Deals" are not eligible / do not count towards the Spend More / Save More tiered discounts.  Spend More / Save More discounts are calculated on non-Daily Deal items as a cart subtotal (savings calculation does not include shipping and taxes).

    When should I place my order to guarantee timely delivery before the holidays?
    Due to unusual circumstances of 2023 and unprecedented shipping volumes, carriers like FedEx and USPS are unable to guarantee transit times. For in stock items we generally recommend allowing up to 7 business days of transit time in advance for East Coast orders, and at least 4 business days for orders on the West Coast.  Please note many of the items are on pre-order / reservation and we will do our best to get your packages to you as quickly as possible but all shipping times should be considered estimated, and not guaranteed.

    What is your return policy during the Holiday Sales?
    Please refer to our General Return Policy. 

    If you are unable to find an answer to your question, contact us via:

    Phone: 1-855-55-STATE (1-855-557-8283)
    Live Chat: Bottom right corner of your screen. Say Hi!
    Email: info@statebicycle.com