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How do I return an item?
Please contact customer service for more information on returning an item. Thank you.

Refund/Return Policy:
If you wish to return your item, you may do so within 7 days of delivery. All items must be in brand new condition. Customer is responsible for return shipping as well as a 15% restocking fee for all returns. Outside of 7 days of delivery, all products are non-returnable, non-refundable, and non-exchangeable. If a returned item is received to State Bicycle damaged due to negligent packaging or re-packaging by the customer, no refund will be given and the bicycle will not be re-sent.

If you receive your order and there is damage, please send photos of the damaged item, the damaged packaging, and the damaged item next to the shipping label to

Please contact by phone or email with any additional questions. Also, Any orders canceled prior to being shipped may be subject to a 5% order cancellation fee.


State Bicycle Co.