RETURNS & EXCHANGES:
You have 30 days from receiving your order to request a return or exchange. Return shipping fees may apply. Some items are final sale / non-returnable.
Add the Package Protection Plan at checkout for free return labels, free exchanges, extended 60-day window, and coverage for loss/theft/damage in transit.
View full Return Policy .

SHIPPING:
Most in-stock items ship within 1 business day. You’ll receive tracking as soon as it goes out.
Learn more: Shipping Policy.

ASSEMBLY:
Complete bikes ship ~90% assembled, but final setup and tuning should be done by a professional mechanic. This keeps you safe and helps validate your warranty.
WARRANTY: Warranty activates when you submit proof of professional assembly.

• 5-year warranty on all bicycle frames
• 1-year warranty on non-consumable parts
• 2-year warranty on Essor USA products

Details: Warranty Policy.

SIZE CHARTS & SPECS:
Need fit or tech info? Find detailed geometry charts, size guides, and build specs here:
Size Charts & Specs.

SUPPORT:
Have a question or an issue with your order (damaged in shipping, missing items, etc.)?
Reach out and our team will take care of you:
Contact Us or email info@statebicycle.com.